The cup is strange. It's very slender and rather thick, and the straw has a very large diameter, more appropriately suited for bubble tea or milkshake.
This drink was lukewarm. I thought it would have more ice than it did, as there is a specific little line on the cup for where to fill it with ice. It had no chocolate swirl like the photo showed or barely any chocolate flavoring. Come to think of it, it barely had any coffee flavoring. It was basically lukewarm whole milk with a twinge of brown dye, coffee extract and chocolate scent.
This was an awful drink. If I get a mocha anything, I'll stick to Starbucks, because their mochas are just supreme.